Privacy & Cookie Policy

ResiCentral takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. This Privacy Policy statement explains the data processing practices of Dynamic Networks Group. If you have any requests concerning your personal information or any queries with regard to these practices please contact our Privacy Officer by e-mail Our site contains links to third party sites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such sites that you visit.

Information collected

Personal information is collected by ResiCentral Networks Group for and on behalf of ResiCentral only. We collect personally identifiable information about you (your "Data") through:

- The use of enquiry and registration forms 

- When you purchase any of our products or services

- The provision of your details to us either online or offline

The elements of your Data that we collect may include:

- Name 

- Job title

- Company name

- Company address, phone and fax number

- Home address and phone number

- Mobile telephone number

- E-mail address

- Payment details

- If you are a ResiCentral subscriber we may also collect information regarding your use of the service

Use and disclosure of personal information

We use your Data for purposes which may include:

- Conducting market research surveys

- Running competitions

- Providing you with information about products and services we offer (if you agree to receive such information)

- Sharing your Data with third party organisations who offer products or services which we feel may be of interest to you(providing you agree to receive such information)

If you wish to receive information about ResiCentral products or services or from other carefully selected organisations about products or services they offer, please indicate your preferences using the consent boxes when providing us with your Data. We may also disclose your information to business partners and to third party suppliers we engage to provide services which involve processing data on our behalf, successors in title to our business or in accordance with a properly executed court order or otherwise required to do so by law.

Use of cookies and other tracking devices

We use cookies to help personalise your use of our sites. A cookie is a small piece of information which is sent to your computer's hard drive by the web server so that the website can remember who you are. This information may include information relating to your use of our sites,information about your computer such as the computer's IP address and browser type, demographic data and, if you arrived at our site via a link from third party site, the URL of the linking page. If you are a registered user or subscriber this may include your name and email address, which may be transferred to data processors for registered user or subscriber verification purposes. 

We use information from cookies for purposes which may include:

- identifying returning users, registrants and subscribers and to allow subscribers to be presented with a personalised version of the site  

- eliminating the need for returning users to re-enter their login details  

- enabling you to move more easily around our site

- tracking your use of our site to better develop our sites in accordance with your requirements

- building up a demographic profile

You can delete cookies from your hard drive at any time however this will mean that any settings such as your stored username and password will have to be reset. You can set your internet browser so that it will not allow cookies to be stored on your computer. This may reduce functionality of the site, prevent access to subscriber-only areas of the site and mean that certain features or content will not be available to you. Further information on how to prevent cookies from being stored on your computer can be found on under the "manage cookies" section. Alternatively go to the help menu within your internet browser.

We may use pixels, or transparent GIF files, to help manage online advertising. These GIF files may be provided by either of our ad management partners, DoubleClick or Atlas. These files enable DoubleClick or Atlas to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. With cookies the information that Atlas, and Double click, also using Spotlight technology, collects is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. 

ResiCentral use web analytics services through either Webstats, WebTrends or Google Analytics provided by Google, Inc.WebTrends and Google Analytics uses cookies to help us to analyse how users use ResiCentral sites. The information generated by the cookie about your use of our sites (including your IP address) will be transmitted to and stored on servers in the United States. They will use this information for thepurpose of evaluating your use of our sites, compiling reports on websiteactivity for us and providing other services relating to website activity and internetusage. They may also transfer this information to third parties where requiredto do so by law, or where such third parties process the information on theirbehalf. They will not associate your IP address with any other data held byWebstats, WebTrends or Google. 

You may refuse the use of cookies by selecting theappropriate settings on your browser, however please note that if you do thisyou may not be able to use the full functionality of Dynamic Networks Groupsites. By using this website, you consent to the processing of data about youby Webstats, WebTrends and Google in the manner and for the purposes set outabove.Some of the advertisements you see on Dynamic Networks Groupsites maybe generated by third parties. Some of these third parties generatetheir own cookies for statistical purposes, for example, for tracking how manyunique users have seen a particular advertisement, and how many times they haveseen it, and for providing you with advertisements that are more relevant toyour interests. They do not contain personal information such as your name oremail address. Revenue Science, who generate these cookies have their ownprivacy policy at Dynamic Networks Group do not have access to these cookies,although we may use statistical information arising from the third partycookies and provided to us by Revenue Science, to improve the targeting ofadvertisements to users.

Security policy

ResiCentral have appropriate measures in place to ensure that our users' Data is protected against unauthorised access or use,alteration, unlawful or accidental destruction and accidental loss. User Data may be transferred outside the Dynamic Networks Group to data processors such as fulfilment houses but they will act only on our instructions to provide the services required.

Transfer and sharing of data

The Internet is a global environment. Using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the ResiCentral sites and communicating electronically with us you acknowledge and agree to our processing of personal data in this way. By agreeing to our transfer of your Data to third party organisations for them to send you details of products and services offered (as detailed above) you are deemed to provide your consent to any transfer of your Data to organisations based outside the European Economic Area.

User access and control of data 

If you wish to amend any of the Data which we hold about you, or update your marketing preferences, please In accordance with the EU GDPR 2018, you may request a copy of the personal information we hold about you by contacting the Privacy Officer by e-mail at or writing to: Office Manager, ResiCentral, Junxion House, Station Approach, Leeds LS5 3HR. We may charge the statutory allowable fee for provision of this information.


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